RealCare Plus is a newsletter for families of medically complex children navigating Medicaid, DME denials, and a system that rarely explains itself. You've made the calls. You've filled out the forms. You've done everything right — and somehow the answer is still no. We break it down in plain language, give you the exact next steps, and share real stories from families who've been there. We're glad you're here.
On the 1st and 15th of the month, we break down NC Medicaid changes, explain DME denials in plain language, and give you the exact steps to take when the system says no. Written for families who know their child deserves better — and aren't done fighting.
Because the Medicaid system was not designed with your family in mind. Denials come fast, explanations are vague, and most families don't know they have the right to fight back. RealCare Plus was built by someone who has spent years on the front lines of care — and knows exactly where the system breaks down. This newsletter exists to level the playing field.
Your guide to understanding denials, decoding letters, and knowing exactly what to ask next.
How DME coverage works, what medical necessity means, denial response checklists, and your NC Medicaid rights.